Can I see the status of my order?

Not sure if your order has been processed and collected for delivery? Don't appear to have received a dispatch confirmation email?

Just click Track My Order at the bottom of any page to check the current status of your order.

You'll just need your order number and the email address linked to the order. 

We can then provide you with all the info you'll need on the current status of your order.

We endeavour to have orders packed and dispatched within 1-2 business days, however during busy sales periods such as Christmas, there may be some delays.

Any delays will be advised on our website.

If you can't find the info you're looking for, please email our friendly Customer Service Team at help@aussieBum.com. They'll be happy to help and very rarely bite.

Quick Note: If your order was placed by our Customer Service Team rather than by yourself, the status can't be checked on our Track My Order page. These order numbers always start with an ‘E' or an ‘M'.

Just email help@aussieBum.com for any help you need with those.