If you're experiencing a bit of trouble with our website on your computer, tablet or smartphone, try these quick steps below:
- Use our recommended browser: Google Chrome.
- Clear your cache and cookies, close your browser and try again.
- If you're using a VPN, try disabling it temporarily- especially if you are having trouble at checkout!
- Log out and log back into your aussieBum account, and then try placing your order again.
If you're still having problems, please contact: help@aussieBum.com
Where possible, please provide as much information as you can so our IT Team can investigate.
Helpful information includes:
- Description of the issue/error
- Screenshots of the issue/error
- The device you are using (eg. iPhone or Android, PC or Mac)
- The browser you are using (eg. Chrome, Safari, Edge) and where possible the browser version