I have an issue with the aussieBum website

If you're experiencing a bit of trouble with our website on your computer, tablet or smartphone, try these quick steps below:

• Use our recommended browser: Google Chrome.
• Clear your cache and cookies, close your browser and try again.
• If you're using a VPN, try disabling it temporarily- especially if you are having trouble at checkout!
• Log out and log back into your aussieBum account, and then try placing your order again.

If you're still having problems, please contact: help@aussieBum.com

Where possible, please provide as much information as you can so our IT Team can investigate.

Helpful information includes:

• Description of the issue/error
• Screenshots of the issue/error
• The device you are using (eg. iPhone or Android, PC or Mac)
• The browser you are using (eg. Chrome, Safari, Edge) and where possible the browser version